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Your Information
is Protected
World Choice Travel, a wholly owned subsidiary of Travel Services International,
the operator of euroHotelGuide.com, values your patronage and respects your
right to privacy. Because we are committed to protecting your privacy, we employ
the highest levels of security to keep your personal information strictly confidential.
We promise to respect your privacy
World Choice Travel takes your privacy concerns seriously and will not share
your personal information without your consent.
What information is collected and why:
When making a reservation:
When you make a reservation online or by phone through our customer support
center, you will be asked for your name, address, phone number, email address
and credit card information. This information is shared with the hotel that
you have chosen. We will only share information with the hotel that is necessary
to process your reservation. Your credit card information will be used by the
hotel to guarantee your reservation. Also, during the booking process you can
choose not to receive our newsletter or travel reminders by unchecking the
appropriate boxes on the form. If you choose to receive our newsletter you
may also receive newsletters from our sister companies for cruise, air and
resort specials.
User Accounts
As an option, visitors to euroHotelGuide.com can create a user account to better
manage their shopping preferences and reservations. This enables us to store
your hotel and room preferences, an address to use when booking and contact
information to provide to the hotel when you reserve. During the registration
process, users are asked to provide some personal information such as their
name, phone number and email address. The information is used to help us serve
you more efficiently. Also, during the registration process you can choose
not to receive our newsletter or travel reminders by unchecking the appropriate
boxes on the form. If you choose to receive our newsletter you may also receive
newsletters from our sister companies for cruise, air and resort specials.
You can change the information contained in your account at any time by logging
into your account and updating the items you would like changed. If you would
like to delete your user account please send email to privacy@eurohotelguide.com.
E-Postcards
eurohotelguide.com provides electronic postcards cards for you to send to a
friend. We store the email address of all recipients, the message you want
to send and the URL for locating the greeting card. We do not sell, distribute,
or license in anyway the use of recipient email addresses. We use them solely
for the purposes of notifying recipients on your behalf that a eurohotelguide
card is waiting for them at the designated URL. After 30 days, all information
pertaining to your postcard is deleted.
Joining CommissionClub
CommissionClub is a program offered by euroHotelGuide.com that enables users
with Web sites to link to our site and earn a commission on reservations that
are generated through that link. During the signup process members are asked
to provide contact and address information so that we can make payment of commissions
earned to members. This information will not be shared with any third party.
You can change the information contained in your CommissionClub account at
any time by logging into your account and updating the items you would like
changed. If you would like to delete your account please send email to privacy@eurohotelguide.com.
If you do not have a user account and need to correct or update your personal
information for a reservation you have made, please send email to users@eurohotelguide.com.
Please be aware that our site contains links to other sites and that the privacy
practices of other sites may differ from those of World Choice Travel.
Correspondence with you
If you have a user account or have made a reservation we will periodically
send correspondence to your email address including reservation confirmations,
updates about your reservations, newsletters, special offers and travel reminders
(for customers with user accounts only). For customers with user accounts,
you can choose not to receive our newsletter or travel reminders by logging
into your account and modifying your email subscriptions. If you do not have
a user account, you can send email to users@eurohotelguide.com to unsubscribe
to our email newsletter. Also, when making a reservation without a user account,
you will be given the opportunity to not receive the newsletter.
About Cookies
Many Web sites, including euroHotelGuide.com, use cookie technology to help
users navigate efficiently. The cookie is a small text file that resides on
your hard drive. From time to time, our site will request the cookie from your
browser so that we can retrieve the stored information. This prevents you from
making the same selections over and over again. euroHotelGuide.com never uses
cookies to store personal information, such as credit-card numbers, nor can
the information we store in the cookie ever be read by any Web site other than
ours.
An example of how cookies are used: When you conduct a search for hotels in
Orlando, a cookie will be set recording the city of Orlando as the parameter
of your search. When you return to the search form to narrow or change your
search, Orlando will automatically be entered into the city field in the search
form.
Please note that with most browsers, a user can set the preferences to show
a warning each time a cookie request is received. You can also usually set
the browser not to accept cookies at all. However, to make your experience
using euroHotelGuide.com as convenient as possible, we suggest that you allow
your browser to accept cookies. If you choose to set your browser to not accept
cookies, you will not be able to access any user account you have created or
take advantage of some of our shopping features. However, the use of cookies
is not required to make a reservation.
At times, advertisers on our site set cookies when you view their ad banner.
World Choice Travel does not receive the data collected by those cookies. euro
Hotel Guide from time to time works with a third party that serves ads to this
site.
Confidentiality
World Choice Travel will not disclose or sell any of your personal information,
including your name, address, shopping, or transaction history to any third
party without your permission.
Shopping at euroHotelGuide.com
is safe and secure
We employ security measures such as Secure Socket Layer technology (SSL) to
protect the loss, misuse and alteration of your personal information. SSL,
which is utilized by most popular browsers, including Netscape and Microsoft
Explorer, provides the advanced encryption tools necessary to protect information
transmitted between your computer and our server. Encryption simply means that
your information is converted into code before it is dispatched over the Internet.
Our secure server encrypts all personal information, including your name, address,
and credit card information, so that it cannot be read as it is transmitted
over the Internet when you make a reservation. Also, if you have a user account,
you can choose to employ our secure server when making changes to your account.
When making a reservation online, we also employ Virtual Private Network technology
(VPN) to encrypt your personal information when sharing it with the hotel.
In addition, only authorized World Choice Travel employees are permitted to
have access to your information and that access is limited by need. All World
Choice Travel employees must abide by our Privacy policy.
Changes to our Privacy Policy
We will inform you that our privacy policy has changed by prominently displaying
a note to this effect on our Web site home page.
How to contact us
If you have additional questions or concerns regarding the World Choice Travel
Guarantee, please email us at privacy@eurohotelguide.com. We read every customer
email and will respond as soon as possible.
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